Notice: The new tracking number for China Post Ordinary Small Packet Plus can be traced only befor it arrive the airport of your country,please choose China Post Air Mail if you want a full tracking info. 1. WORLDWIDE SHIPPING. 2. Orders processed timely after the payment verification. 3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference only. 5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 7. Delivery Time: EMS:Item shipped from EMS, reach most of the countries within 6 to 8 days. DHL:Item shipped from DHL, reach most of the countries within 2 to 6 days. UPS:Item shipped from UPS, reach most of the countries within 2 to 5 days. HK post: Item shipped from HK Post Airmail, reach most of the countries within 10 to 20 days. China post : shipped from China Post Airmail, reach most of the countries within 10 to 20 days. 1). By HongKong/China post Airmail: Generally, about7-15 working days to USA. UK 2). By HongKong/China post Airmail: Generally, about 15-21 working days to AU, , FR, Germany. 3). By HongKong/China post Airmail: Generally, about 15-30 working days to The Other Country. 4). Delivery time depends on destination and other factors, it may takes up to 20 days. If you don`t receive the item after 25 days, please contact us, We will track 5). customs duties you must pay by youself *If due to the reason including “refuse to sign for the package” or “refuse to pay the tax” or “buyer country post reason” and so on.the buyer have to undertake all the lose. We are in charge of the responsibility keep the foods left China smoothly, once the goods leave China then the buyer will be in charge of all the responsibility the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Return/refund 1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement. Guarantee We provide 1 year warranty. If the item is defective(excluding items damaged and/or misused after receipt) ,please notify us within 3 days of delivery.All items must be returned in their original condition ,in order to qualify for a refund or exchange of goods. Its returned afer 15 dayas of delivery are only eligible for repair.The buyer is resonsible for all shipping costs incurred. When buying,it means the buyer have given tacit consent to the policy.If further details please feel free to contact us We will work with you to reachi win-win. Feedback 1.We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them! 2.-We appreciate if you could give us 5 STAR Feedback and leave Positive Feedback on alibaba after the transaction is completed,and we will give you some discount or some gift for your next order -We surely will leave you the Positive Feedback once the delivery is confirmed. 3:If you have any other products that won’t have in our website,you can tell me! Anythingx we done not well,Pls tell us! 4:I am very appreciated if you can give me a positive feedback when you get the goods,Should you have any problem,pls don’t forget to contact with me asap.Thank you.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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