What’s in box: 1x IP Camera 1x Network Cable 1x Adapter 1x User manual Plug type will send as your listing requested. We provide EU/US/UK/AU Standard power supply for our products. Please kindly leave related plug information on order remark, We will prepare according To Your Correct Information. FAQ: 1.Q:Why Google Chrome/Safari/Firefox/Opera etc. Browser doesn’t display 720P?Are you lying to us ? A:Nope!!This reason is that our Web Browser Developing Software based on IE Web Browser.Others could be incompatible. 2.Q:Does it support Email Photos Notifications? A:Sorry.This function is not stable with the Server.So we wouldn’t support it any more. 3.Q:Why WiFi cannot configure successfully?Does it support Dual Band Router 2.4G and 5G WiFi？ A：This is a 2.4GHZ supported camera and it does not support 5GHZ network.Kindly refer the Instructional Video and the User Manual before use. 4.Q:If i don’t know how to use,can i open a dispute directly? A:Please contact us before you open dispute. We’ll 100% solve your problems. 5.Q:Could you extend the Protetion Day? A:Of course.We will extend Protection Day for you.Have not received the product more than 60 dyas(Brazil-90 days).If it delay,we can also extend more days for you as your request. 6.Q:The goods not arrive, What should i do? A:International shipping take more time, please wait for a few more days, Or try contact your local post office or us,If necessary,we’ll extend the protection time for you. 7.Q:Can i request you write Sample or Gift to avoid paying for the Duty/Charge? A:We will Declare 8USD/PCS or what we think the suitable declaration price for you to avoid [aying for the Duty/Charge.The buyer is responsible for any tax and /or duty by their country. Import taxes and charges are not included in the item price. Seller wouldn’t pay for Any Duty,Import Tax,Import Charge. 8.Q:If i want to return,Would you pay for the return shipping cost? A:Shipping costs are non-refundable. 9.Q:I have a question for our product.Will you help us ? A:We Are Here Support.You Ask!We Answer!Please Don’t forget to leave us 5 Stars Positive Feedback after Receiving your items. 10.Q:What’s the default password. A:The default password is 888888.For your privacy, please modify the password after you connect it. 11.When we deliver to you by DHL/TNT/UPS/FedEx ,if your address is remote, you need pay 35usd more for the extra shipping cost.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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